Shipping Policy:
At our epoxy resin online store, we strive to make the shipping process as seamless and hassle-free as possible for our customers. We offer shipping services to most locations around the world, and our shipping rates are calculated based on the weight and size of the products you order, as well as your location.
At Polymeres Technologies, we are committed to providing our customers with high-quality epoxy products and exceptional customer service. This page outlines our shipping policy to ensure that you have a clear understanding of how we process and deliver orders.
Processing Time: Our processing time for orders is typically 1-2 business days. During peak seasons, processing times may be longer, but we will do our best to keep you informed of any delays.
All orders received before 1PM EST on business days (Monday through Friday, excluding holidays) will be processed and shipped on the same day. Orders received after 1 PM EST will be processed and shipped on the following business day.
Shipping Options: At checkout, shipping options will appear based on your location. We offer shipping options for Canada, the United States, and anywhere else in the world. Shipping rates and estimated delivery times will vary depending on the destination and the shipping method selected.
Shipping Time: Shipping time can vary depending on your location and the shipping method you choose. We offer a range of shipping options, including standard, expedited, and overnight shipping. Estimated shipping times are as follows:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days * expensive and no guarantee
Please note that these are estimated shipping times and may vary depending on your location and other factors beyond our control. We will provide you with a tracking number once your order has shipped so you can track its progress.
International Shipping: We offer international shipping to most locations around the world. International orders may be subject to customs duties, taxes, and other fees that are not included in the order total. These fees are the responsibility of the recipient and are not collected by Polymeres Technologies. Please check with your local customs office for more information about these fees.
Shipping Rates: Our shipping rates are calculated based on the weight and size of the products you order, as well as your location. Shipping rates will be displayed at checkout before you complete your purchase. We also offer free shipping on orders over a certain amount, which may vary depending on your location.
Order Protection: We take extra care to ensure that your order is protected during shipping. All items are carefully packaged to prevent damage during transit. If any damage occurs during shipping, please contact us immediately at sales@polymerestechnologies.com, and we will work with you to resolve the issue.
Shipping Damage: In the unlikely event that your order arrives damaged during shipping, please contact us immediately so we can assist you with a replacement or refund. We may require photos of the damaged item and packaging to file a claim with the shipping carrier.
Shipping Restrictions: Due to the nature of epoxy resin, there may be shipping restrictions in certain locations. We will do our best to inform you of any restrictions before you complete your purchase.
Tracking Information: After your order is shipped, you will receive an email with the tracking information. You can use this information to track your order’s delivery status.
Contact Us: If you have any questions or concerns regarding your order or shipping, please contact us at sales@polymerestechnologies.com. Our customer service team is available to assist you with any questions or concerns you may have.
Please feel free to contact us if you have any questions or concerns regarding our shipping policy.
Thank you for choosing Polymeres Technologies. We appreciate your business and look forward to serving you.
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